Pitney Bowes Group 1 Software


Press Release

Date:
Wednesday, March 03, 2004
Contact:
David Peikin
Phone:
(301) 918-0818
Email:
G1@schwartz-pr.com

Print Laser, Major Brazilian Service Provider, Standardizes On DOC1 Series 5 For Customer Communications Management


Lanham, MD — Group 1 Software (Nasdaq: GSOF) today announced that leading Brazilian service provider Print Laser has migrated to DOC1 Series 5, Group 1's flagship customer communications management solution. DOC1 Series 5 manages every aspect of a company's critical business documents, from data acquisition and content creation through multi-channel delivery, archiving and web-based customer care. Print Laser is a leading Brazilian service provider, generating in excess of 55 million documents per month for leading businesses such as American Express, Citibank and Banco Itaú.

DOC1 Series 5 is composed of modules that can be deployed individually or as part of an integrated customer communications management (CCM) solution. Print Laser will be using DOC1 to design and generate its clients' customer communications. The company has utilized previous versions of DOC1 for five years. By migrating to the next generation DOC1 Series 5 product, Print Laser will be able to implement more quickly an even broader array of applications supporting its customers' document generation needs.

“DOC1 Series 5 is significantly stronger than any competitive product and is among the most powerful software solutions of any type that we have utilized,” said Aristeu Batista, President & CEO at Print Laser. “With DOC1 Series 5, we can be more competitive and win higher-margin business. We are very excited to be one of the first organizations in Latin America to implement this groundbreaking new technology from our longtime vendor Group 1.”

“The substantial enhancements we have made with DOC1 Series 5 are being met with excellent reviews by existing DOC1 customers such as Print Laser,” said Alan Slater, president of Group 1's DOC1 Division. “We will continue to provide superior technology that enables enterprise-wide creation, control and lifecycle management of a wide array of mission-critical business documents.”

To learn more about DOC1 Series 5, visit Group 1's booth (#2555) at AIIM 2004, March 8-10 at the Jacob Javits Convention Center, in New York, NY.

Group 1 Software (Nasdaq: GSOF) is a leading provider of solutions that help over 3,000 organizations worldwide maximize the value of their customer and other data. Group 1 provides industry-leading technologies that allow businesses to cleanse and enrich their corporate data, generate personalized customer communications and integrate and deliver data across the enterprise. These technologies are essential components of enterprise applications including customer relationship management (CRM), enterprise resource planning (ERP) and business intelligence systems. Founded in 1982 and headquartered in Lanham, Maryland, Group 1 offers solutions utilized by leaders in the financial services, banking, GIS/mapping, retail, telecommunications, utilities, insurance and other industries. The company's customer base includes such recognized names as Entergy, GEICO, L.L. Bean, MapQuest, QVC, Siemens, Wal-Mart and Wells Fargo. For more information about Group 1, visit the company's Web site at http://www.g1.com.

Print Laser was founded in 1993 and is a leading service bureau in Brazil and one of the largest in Latin America. Print Laser helps organizations optimize their production processes utilizing intelligent systems and the latest technology to develop and control the execution of services in the electronic document systems market. Print Laser's installed base includes such recognized names as Citibank, Bradesco (bank and insurance), Itaú (bank and insurance), Unibanco, Aliança (Banco do Brasil insurance company), Claro, Vivo, Marítima Seguros, American Express, Visanet, Nextel and Embratel. For more information about Print Laser, visit the company's Web site at http://www.printlaser.com.

###

This press release may contain statements relating to Group 1's future plans, events or performance. Such statements may involve risks and uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of markets for Group 1's products and services and other risks identified in the company's SEC filings. Group 1's actual results, events and performance may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which address the conditions as they are found on the date of this press release. Group 1 undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances that arise after the date of this press release or to reflect the occurrence of unanticipated events. Group 1 Software and DOC1 are registered trademarks of Group 1 Software, Inc. All other brand names, trademarks and registered trademarks are the property of their respective owners.